The customer will experience
download and upload speed restrictions once reaching the Speed Check threshold
as below.
|
Package
|
Speed Check Applies at
|
Download Speed
|
Upload Speed
|
|
2990
|
15 GB
|
384
kbps from 15GB to 16GB
|
128
kbps beyond 16GB
|
64
Kbps from 15GB to 16GB
|
16
kbps beyond 16GB
|
|
1490
|
7 GB
|
384
kbps from 7GB to 8GB
|
128
kbps beyond 8GB
|
64
Kbps from 7GB to 8GB
|
16
kbps beyond 8GB
|
|
990
|
4 GB
|
384
kbps from 4GB to 5GB
|
128
kbps beyond 5GB
|
64
Kbps from 4GB to 5GB
|
16
kbps beyond 5GB
|
|
690
|
2 GB
|
384
kbps from 2GB to 3GB
|
128
kbps beyond 3GB
|
64
Kbps from 2GB to 3GB
|
16
Kbps beyond 3GB
|
The Speed Check is designed to
ensure that the service received by the majority of our customers is not
negatively impacted because of extremely heavy usage by a minority.
Once the billing cycle is
complete, the service will be reset to the original position.
After the billing cycle the
quality of service will be reset to the original position.
